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Consumer Affairs Act

"Declaration of Principles that shall be adhered to in the interpretation and implementation of the Consumer Affairs Act:

1.       To have adequate access to basic essential goods and services at reasonable prices and be able to choose from a diverse range of goods and services
2.       To be protected against goods, production processes and services which are harmful to health
3.       To have adequate access to information about goods or services which is clear, correct and does not mislead
4.       To form and join consumer associations and to have consumer interest represented in the making and execution of government policy, and in the development of goods and services
5.       To protection from unlawful or unfair trading practices
6.       To receive a fair settlement of just claims including adequate compensation for misrepresentation, shoddy goods or unsatisfactory services and
7.       To effective, quick and inexpensive means of redress in disputes they may have with traders
A consumer may not waive any rights established in his favour by or under the Consumer Affairs Act."​

Contact Information:

Contact name Contact Name
Consumer Affairs Council
Mizzi House
National Road
Blata l-Bajda

Telephone Telephone